The centerpiece of the Diss information system is our proprietary data capture system, known as ‘Winclone™’.
Winclone™ is the fourth generation of the system and was developed specifically to cater for the operations of a modern fulfillment house. It is under continuous development to meet the challenges and opportunities which are presented by digital television, electronic mail and the internet, and ensures that Diss is able to respond to ever-changing client needs in a flexible and rapid manner.
In summary, Winclone™, and the associated software provide the following:
- the ability to track applications from when they first enter the building in postal or electronic form, to the point of despatch when goods leave the warehouse;
- data enhancement via Quickaddress and analysis;
- online access for promotion and project status reporting, providing real time access to promotional data and allowing clients to monitor their promotions 24 hours a day, seven days a week;
- online access to application information, providing complete access to all records held in the fulfillment system as well as for those applications that have already been fulfilled or rejected. For any promotion held on the system, it is possible for our clients to search for any piece of information held in the system and bring up the full details of a consumer's application. Online Lookups system also gives our clients live access to consumer data enabling them to deal with consumer queries directly using nothing more than a computer with internet access.
From this base, our experienced Information Systems team can provide bespoke solutions to meet individual client needs, from straightforward promotional fulfillment to complex database marketing programmes.